And I’m walking that line right now. It’s pretty insane the rollercoaster ride of emotions I’ve been on over the last day.
I am now the proud (I think!) owner of a 13inch Macbook Pro. I am also the owner of a two week old, top of the range, Telstra Ultimate Mobile Broadband USB modem.
And who would have thunk it – the two ain’t compatible. And it’s taken over TWELVE (insert the worst expletive you can think of) HOURS of sitting on the phone to close to ten ‘consultants’ between the two companies. Plus the hour I spent sitting in the Caloundra Telstra shop today, getting their version of Tech Support. BTW there is absolutely no comparison between f2f and phone support. I was my usual polite self, but Nicole from 133933 must obviously have felt that hanging up on me was an appropriate way to treat a customer. I happen to disagree.
So now I’m on the downward slope. Heading towards depression. The best Telstra can do is offer me Tech Support with someone ‘who knows Macs’. Thursday of next week. The best Mac can offer is an appointment at their Chermside Genius Bar; Wednesday of next week.
I wonder if I’ll ever actually blog from my own computer ever again?
Sorry for venting. And thanks for reading. I appreciate thinking that someone out there may actually care about the crappiness that I find myself in.